Customer Relationship Management
All customer and suppliers can be defined with
their personal information using ProActive.
Information about meetings with customers can be recorded
(documents and lists of tasks to do can be added if needed).
You can view offers by the costumers and the outcomes.
You can define contracts with your suppliers and customers and
register the ensuing rights and obligations. You can monitor
every procedure.
Human Resources Management
With ProActive, you can define the whole
organisation of your company on the basis of departments and personnel
positions. You can assign tasks and specify proficiency criterias like
education and certificates. You can view
personnel records and information about tasks, absence leaves,
assignments, education etc.
Call Management
With ProActive, you can manage calls that your customers
transit with different ways. You can record calls and
specify all tasks that will be/has been done and monitor them until the call
ends.
Task Management
You can define business processes and all tasks that needs to
be
done
by using ProActive. You can plan periodic or one-off tasks and
keep track of them.
Document Management
With ProActive, you can keep records of papers and documents
regarding the company. The identification tag of the
document or the document itself can be recorded in this process.
All documents of the company can be archived using some information like
date, copy number, document number etc. Authorization details can be
specified
for every document to restrain access.
Project Management
You can manage all of the projects that you
are the contractor of with ProActive. You can define project teams on the
system and configure their authorization and responsibilities.
You can define milestones for the project and keep track of them.
Integration
With the use of ProActive's rich integration
infrastructure, you can exchange data between
your available systems and focus on your work
without needing to enter data to different systems again and again.
